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The guitar arrived promptly and was carefully packaged. Beautifully built, amazing sound....I am ecstatic and completely satisfied. I absolutely had a great experience with the entire process/purchase and I am glad I trusted in your decision about the guitar. I am 100% satisfied and quite appreciative.
The first time I got in contact with XGuitars was in 2006, when looking to buy a classical guitar. I ended up buying a beautiful Alhambra Classical Guitar, together with a case, at an excellent price. I was extremely satisfied with the customer service, an impression that has been confirmed in subsequent dealings with XGuitars (I have bought a tuner, a metronome, replacement strings, …).
Recently, one of the tuning pegs broke and I decided to ask for advice via email from XGuitars before bringing the guitar to a local store for repair. Well, on their own initiative they offered to send me a set of matching tuning machines at no cost (a full six years after having bought my Alhambra)! When they arrived a few days later I was able to replace them myself and got my guitar back to its mint condition in no time. They really know how one cares for a quality instrument. Thanks Mattick! I can definitely confirm the other extremely positive testimonials on this page, and recommend XGuitars very highly for quality, price, professionalism and service.
New York, NY
XGuitars answered all of my pre-sales questions in order to ensure that I was making the correct purchase. Because of their friendly service, easy checkout process and fast delivery, I would highly recommend them. Most importantly, the guitar is beautiful, plays great and sounds fantastic. Many thanks!
San Diego, CA
"Prompt, courteous, and knowledgeable. The lowest price in the country was one thing, but free two-day shipping? Remarkable!"
I am so very grateful and appreciative for all the help and support Chris provided and for helping me choose the right guitar with an appropriate size. The order was shipped and received within two days time! Don't think you can get better service than that anywhere else. Emails and phone calls returned promptly.
Chris also helped me out with all the basic essentials that I would need. When I am ready to buy another instrument, I know there is no other place I would prefer.
Middle Village, NY
Dear XGuitars Staff,
I am writing to express my gratitude for your help with my purchase of the Luis Sevillano 2004. I was pleasantly surprised that you were carrying one of Sevillano's guitars, a luthier few have heard of. After receiving the instrument, I find that it matches and perhaps exceeds your description, proving to me that you know what you are talking about.
When it comes to purchasing a guitar online, there is always an element of risk. I am pleased to find a shop run by people who know guitars and will be honest and open with their potential customers. This was my first time shopping with X Guitars, but I will definitely be back when I need something else.
Got my strings from XGuitars at the best combined product and shipping price I could find. Plus they arrived in 2 days! XGuitars is now at the top of my guitar needs list.
XGuitars is the best on the Internet, no doubt about it! Chris was very helpful and always promptly answered my many, many e-mails in a friendly and professional manner. I was able to upgrade my case without hesitation and my new Alhambra guitar arrived in perfect condition. I couldn't be happier!!
"My experience with XGuitars was great. I emailed them about my situation and they did everything possible to get my ErgoPlay to me ASAP. Thanks for getting the ErgoPlay to me on time Chris!! Excellent customer service!!!"
A great store!
They thought ahead that it is was gift and sent my 4P priority just in
time before Christmas. Others would charge a great deal extra for that.
I got the beautiful sounding 4P as a present for myself. Thanks a lot
Audrey, you were right about the cedar top! It is really nice to deal
with guitarists rarther than plain sales people.
many websites for custom made flamenco guitars this site turned out to
be the best. Not only will you find what you are looking for but also
they will make for you what you want. I’ve got to mention the excellent
and personal customer service from the day I ordered my guitar till after
I received it. Keep up the good work.
"I searched for hours on the internet to find a quality Flamenco
Guitar at a competitive price. XGuitars proved to be the most competitive..
The Alhambra Flamenco guitar is beautiful with a marvelous sound. The
gift for my husband arrived ontime and in perfect condition. My husband
was delighted with his new guitar. I am delighted with XGuitars. I recommend
XGuitars to anyone looking for a classical guitar or accessories. ::Thank
you for your fast, caring, and personable service."
"I was looking for a new classical guitar of a higher caliber. I
purchased a Alhambra India guitar but I wanted it with a spruce top not
cedar, They were in Spain at the time of my order and personally selected
a guitar from the factory for me. I could not be happier, it is the best
guitar I have ever owned. I recently dropped it and it cracked, They also
helped me to get it fixed. Xguitars was fantastic to me and they lived
up to all my expectations! They even offered to give me a loaner while
my guitar was being repaired, now thats service!"
"My first dealing with XGuitars has been an absolute pleasure. It
is extremely rewarding to talk to someone who is conversant with your
requirements and will give expert advice without trying to be a salesman.
He now has a loyal customer who will continue to deal with him for classical
guitar requirements. Thank you XGuitars."
"Super services. Best prices. Fast ... shipping. What else can
I ask ? I've played classical guitar for the last 29 years. Now I found
my ultimate supplier and recommend this site to all my friends."
"I was looking for a classical guitar with the highest degree of
craftsmanship and attention to detail, and I was very fortunate to find
a web site with those very same qualities. My new Alhambra arrived in
perfect condition, and I could not be more pleased with the professional
and courteous service I received from XGuitars."
"XGuitars has the best prices on the Web. Purchase is easy and delivery
is fast. I am a professional classical guitarist and founder of the New
England Guitar Society. After searching carefully, I now buy my strings
and accessories exclusively from XGuitars and recommend the same to my
"I bought a new Alhambra guitar from XGuitars a few months ago because
I wanted to buy a higher-quality guitar than the one I had been playing
on. The guitar is brilliant, the delivery was prompt and arrived in excellent
condition; They were also very helpful. I would definitely recommend XGuitars
to anyone interested in buying a better-quality guitar then the one they
have; or buying a guitar to start playing on."
Hudson Falls, NY
is with considerable pleasure that I write this note. I had been looking
for an exceptional flamenco guitar and when I received the guitar that
I had ordered from XGuitars I was more than somewhat disappointed. XGuitars
proceeded to work with me in a very helpful and professional manner and
I ended up getting a G.V.Rubio flamenco guitar that I am enormously pleased with. Without reservation I give XGuitars
my highest recommendation. Dealing with them has been a very pleasant
and rewarding experience.
I found XGuitars to be very helpful and responsive to my needs when shopping
for my Bernabé Concierto guitar. Their prices were competitive,
and there were no hidden charges or fees. The guitar arrived in good condition,
and he gave me more than the usual 48 hours to make sure the guitar was
right for me before I had to commit to purchase. I would recommend XGuitars
to anyone wishing to make a guitar purchase over the Internet.
service (excellent communication, follow up)! XGuitars is professional,
courteous, and honest -- great qualities when buying over the Internet.
Then when you couple that with the best prices on the Web, you can't find
a better buying experience than from XGuitars. They added Luthier strings
to their inventory and saved me a bundle. I recommend XGuitars without
reservation. Muchas gracias! Cheers!"
Santa Monica, CA
"XGuitars fills a much-needed niche: good choice of strings and a
tasteful selection of hard to find classicals, flamencos and, now, gypsy
guitars (yes!) at a great price. Honest, dependable and easy to deal with."
your site through a google search for classical guitar strings. I was
very impressed with your customer service, you sent me a free set of strings
when the first order seemed to be delayed. Thanks!"
"I did a Google search for Savarez Alliance strings and found your
site. Though I did look at some others, I found yours easiest to work
with. When I had questions, they were answered right away. My order was
processed quickly and the price was the best I've seen. Thanks again for
all of your help and keep up the good work."
"I am a professional guitarist and music teacher and was very pleased
with both product prices and service. I plan on ordering again soon."
"I have ordered two sets of Augustine (blue) strings for classical
guitar from XGuitars. Not only was the price the best on the Internet
..., but the delivery was extremely fast. I
have found my supplier."
Very friendly and helpful! Excellent customer service! FAST shipping!
Thanks so much!
The service from XGuitars is marvelous and without question, it is one
of the best dealers I've met in my life.